FAQ - Frequently Asked Questions

The 3D Web Masterplan is an interactive platform that allows users to explore and manage complex environments through a navigable three-dimensional representation.
Based on web-based 3D rendering technologies, the system provides a comprehensive aerial view of the area, allowing users to easily orient themselves, select specific elements, and access structured informational content. Each element of the model buildings, facilities, plots, or points of interest becomes an interactive point linked to data, documents, and digital resources. It is an operational interface that bridges physical space and data.

Our platform is extremely flexible and modular. To get started, floor plans or 3D models of the area are sufficient. Regarding information sheets, the system can be easily fed either through static files (e.g., JSON) or by connecting directly to your corporate management systems or external databases via APIs. This allows you to display energy parameters, sales data, or maintenance statuses updated in real time without duplicating work.

No, there is no software or application to download. The 3D Web Masterplan is developed using Three.js technology, meaning it is accessible directly from any standard web browser (on desktop, smartphones, or tablets). Navigation is smooth, lightweight, and immediate, ensuring an optimal user experience for both the general public and your technical staff.

Absolutely yes. The platform can be configured with a dual access level: a public section, ideal for marketing, commercial promotion, or institutional communication, and a restricted area protected by authentication. In the latter, administrators, maintenance workers, and technical partners can access sensitive data, confidential documentation, IoT dashboards, or plant control commands in total security.

System Integration is the service that connects all your software and makes them communicate automatically. Imagine creating an invisible bridge between your programs: information begins to flow on its own, in real time and without errors, transforming a set of isolated tools into a single efficient corporate engine.

System Integration is the process of connecting different computer systems, software, and applications so they can communicate as a single ecosystem. It serves to eliminate manual steps, avoid transcription errors, and keep data always updated in real time.

Absolutely not. Advepa's job is precisely to intelligently connect the tools, ERPs, CRMs, and databases you already use, maximizing the technological investments you have already made.

Data shows that workflow automation reduces manual work by 30-40% and accelerates decision-making times by 60%. Typically, the project cost is fully paid back within a period of 3 to 6 months.

A Digital Twin is the exact virtual replica of an object, machinery, process, or an entire real physical system (such as a factory or a smart city). It is a 3D model, a dynamic copy constantly fed by real data.

The Digital Twin feeds on data from IoT sensors, management systems (ERP/CRM), CAD/BIM files, or historical databases. Advepa takes care of integrating these sources to map and update the virtual replica in real time.

By allowing endless virtual simulations before acting in the real world. This means optimizing the energy consumption of buildings, reducing industrial production waste, and planning maintenance before expensive failures occur for the environment and the budget.

Yes, this is one of Advepa's strengths. We develop intuitive, highly visual user interfaces compatible with assistive tools, designed to be easily used by anyone within the organization without needing programming skills.

A custom 3D environment is a digital three-dimensional space designed and built from scratch to meet the specific aesthetic, functional, and communication needs of a company. Unlike standard or pre-configured models, it is not based on ready-made templates, but is custom-modeled to reflect brand identity and host unique features.

No. Advepa's custom environments are developed to be "cross-platform." This means they are optimized to work directly from the standard web browser of any device (PC, smartphone, tablet) without installing heavy software, while remaining compatible with Virtual Reality headsets

During the design phase, we integrate simplified controls, visual contrast options, screen reader compatibility, and alternative navigation modes. The goal is to allow even users with motor or sensory disabilities to experience it 100%.

Yes. Spaces can be integrated with Content Management Systems (CMS) that allow updating files, videos, product sheets, images, and links within the interaction points of the 3D world quickly and easily.

An interactive 3D simulator is an advanced digital platform that faithfully replicates real-world scenarios, machinery, plants, or procedures within a three-dimensional virtual environment. Accessible directly via web browser, it allows users to interact in real time with controls, move through space, and perform complex operations exactly as they would in reality. The system reacts to user actions, showing the consequences of their choices and guiding them step by step in learning or testing business processes.

No. Our 3D simulators are developed with latest-generation web technologies. They work directly inside major browsers (such as Chrome, Edge, or Safari) on both PCs and tablets, without needing to download any applications or plug-ins.

Absolutely yes. The platform is modular and can be easily connected to corporate management systems or e-learning platforms (LMS) already in use, allowing automatic tracking of personnel progress and certifications.

We can recreate your environments and machinery starting from industrial CAD files, existing 3D models, floor plans, or simple photographs and technical videos of your production site.

Imagine wanting to buy a car, a sofa, industrial machinery, or a pair of shoes. Before investing your budget, you would want to see exactly what it will look like, right?
A digital configurator is an interactive software that allows your users to "design" and customize a product directly online, in real time. Through a simple and intuitive interface, the customer can choose colors, materials, dimensions, and accessories.

Absolutely not. Our configurators are optimized to be lightweight, fast, and fully functional from both computers and smartphones.

Yes, that is their daily bread. They can communicate with your internal system to update inventory availability and prices, and send the order directly to production.

There is no single price because every product has its own complexity. It depends on the number of variables and the type of visualization (2D, interactive 3D, or Augmented Reality). Let's talk about it: we will find the solution suited to your budget.

The AI Chatbot is an advanced next-generation intelligent virtual assistant, designed to converse simply and intuitively with users. Integrated directly into the HomePage or within any of our other services, it activates with a simple click. When you use popular generic artificial intelligence tools, the data you enter ends up online, processed by third parties. But in many sectors, privacy is not an option. With our AI, your documents and data remain protected, secured, and fully GDPR-compliant.

The training process is simple and secure. The client provides reference text documents (guides, catalogs, FAQs). Our team handles: preparing the data to make it readable by the algorithm; training the model to specialize in chosen content; validating and testing responses to ensure maximum precision before going online.

Advepa's artificial intelligence undergoes "perimeterization." This means it is trained to respond only using verified information provided by your company. Additionally, we perform periodic reviews and updates to monitor dialogue quality and constantly refine its scope.

Absolutely not. For the end user, access is immediate: just a click on a dedicated button located on the HomePage or within the Masterplan. On the technical side, our team handles the entire integration, ensuring an accessible, fluid interface optimized for any device.

Customizable avatars and mascots are true animated digital assistants that combine advanced 3D graphics techniques and Generative Artificial Intelligence. They are interactive entities capable of moving, speaking, and synchronizing lip movements in real time while answering user questions. These characters guide, assist, and entertain visitors, making interaction with AI incredibly natural, immersive, and accessible to anyone.

Avatars use advanced artificial intelligence algorithms applied to 3D graphics. When the system generates the text response to the user's question, a voice module (Text-to-Speech) transforms it into audio, and simultaneously, the software calculates facial and lip movements (lip-sync), ensuring smooth and natural animation.

Absolutely yes. Our team can model in three dimensions any pre-existing character, logo, or mascot. Once the 3D model is created, it is connected to the artificial intelligence engine to allow it to move, gesture, and converse with users.

The avatar says only what you decide to teach it. It will be sufficient to provide company text documents, service guides, or information material you routinely use. The AI integrated into the avatar will be trained exclusively on those sources, preventing the character from giving incorrect or off-topic answers.

A phygital event (combining physical and digital) is an interactive virtual space that breaks down geographical and temporal barriers. It allows recreating entire events, pavilions, and stands in 3D, accessible from any device anywhere in the world.
It is a new way to communicate, train, and create business relationships while fully respecting the planet, drastically reducing the environmental impact related to physical travel and promoting social and intercultural inclusion.

Users have integrated and immediate contact tools. They can download company brochures with a click, book an appointment directly on the exhibitor's calendar, use chat or live video call systems, and take advantage of the "digital shopper," an assistant that facilitates finding commercial information within the stand.

None in particular. Events are developed to be accessible directly via a standard web browser (from PC, smartphone, or tablet), without needing to download external programs or applications. The interface is designed to be extremely fluid, intuitive, and inclusive even for less digitally savvy users.

A phygital event is a true integration between the two worlds. It means that those participating in person and those participating remotely can interact, share content, and experience the event at the same time. For example, a visitor at home can explore the 3D stand and converse with an exhibitor physically present at the trade show, or an on-site visitor can interact via smartphone with digital elements (such as interactive catalogs or gamification systems) projected into the physical space, creating a single large interconnected community.

Digital Alert is a digital space and application designed for the secretariats of Municipalities, schools, and public administrations. It acts as an ever-active radar scouring the web for calls for bids and funding compatible with your organization. The platform monitors, filters, and organizes calls, funding, and official communications for you, transforming bureaucratic chaos into a simple and orderly action plan.

The radar is configured based on the specific characteristics and needs of your Municipality or school. Through intelligent filters, the system analyzes the requirements of newly published calls and flags only those truly compatible, saving you from wasting time on unsuitable opportunities.

Segreter-IA is the intelligent component of the platform. It automatically gathers all circulars (internal, regional, and ministerial) into a single orderly dashboard. Thanks to real-time notifications, it alerts staff about important updates, eliminating the risk of critical communication slipping through a thousand daily emails.

No, Digital Alert is a web-based application accessible directly via browser from any device (PC, tablet, or smartphone). It does not require complex installations and is designed with a simple, clean, and accessible interface specifically built to facilitate the daily work of administrative staff.

The AI Digital Totem is an advanced hardware and software solution designed to manage reception, user assistance, and interactive content presentation. Users can interact immediately either via touch screen or through natural voice commands. The true strength of the totem lies in its flexibility: it can be integrated with the institution's official websites, with AI Chatbots for complex responses, and even with customized virtual Avatars and Mascots to make the experience unique and memorable.

The totem is equipped with an advanced voice recognition and natural language understanding system. The visitor can simply ask a question verbally (e.g., "Where is the registry office?" or "What are the exhibition hours?") and the totem will respond both vocally and by displaying appropriate information on the screen.

Certainly. It is possible to integrate a humanoid avatar or create a customized 3D mascot (such as the symbolic figure of a municipality, team, or brand). The AI will then be programmed to use a tone of voice and language consistent with your visual and communication identity.

Yes, the AI Digital Totem is designed to easily integrate with institutional websites, corporate portals, and existing chatbot systems. This ensures that information provided by the totem is always synchronized and updated in real time with your official sources.

Yes, through digital twins, tracking systems, dashboards, and integration with PCS data, it is possible to analyze container, vehicle, passenger, and baggage flows, identify bottlenecks, and simulate improvement interventions. The collected data supports operational and strategic decisions, in line with the transformation towards smart ports and airports.

The technologies are modular and scalable: they can be implemented in large national hubs, as well as in regional airports or islands with specific tourist and cargo traffic needs. The ability to start with individual modules (e.g., totems, chatbots, simulators) makes the investment sustainable and allows for the gradual growth of the digital ecosystem.

Interactive totems, digital avatars, and AI chatbots provide up-to-date information on check-in, gates, security checks, delays, and assistance services, reducing stress and disorientation often highlighted in passenger reviews of Italian airports. Digital Alert also enables quick communication of gate changes, delays, and alternative routes.

Yes, all our applications and IoT monitoring systems are designed following Privacy by Design criteria in compliance with GDPR and apply advanced encryption protocols to protect industrial networks (OT) from external intrusions.

Yes, our expertise in Custom System Integration allows us to develop custom software bridges (APIs) to make our modules (such as Digital Twins or AI Chatbots) communicate with any ERP, WMS, or traceability software already present in your infrastructure.

We offer continuous technical support and remote monitoring services. All software updates, security patches, and algorithmic optimizations are implemented in the cloud without interrupting operational workflows or corporate production.

We collaborate with kindergartens, primary schools, lower and upper secondary schools, vocational institutes, vocational training centers (CFP), ITS Academies, and universities, both public and parity-based. The solutions are designed to be adapted to the National Digital School Plan and projects funded by the NRRP and European structural funds.

Yes, all systems are designed to process student, family, and school staff data in compliance with GDPR and ministerial data protection guidelines. The infrastructure includes application and organizational security measures to reduce the risk of unauthorized access and breaches.

AI modules (chatbots, virtual assistants, data analysis) are developed following national guidelines for the conscious and responsible adoption of artificial intelligence in schools, with particular attention to transparency, explainability, and the protection of minors. Each project is evaluated together with management to define limits, educational purposes, and methods of use.

Yes, every solution is designed with attention to data protection, digital accessibility, and compliance with major European regulations, including the GDPR and EU Directive 2019/882, as well as national guidelines on accessibility and transparency.

Our platforms are designed to integrate with existing software (protocol, document management, ticketing, payment systems), reducing duplication and ensuring operational continuity without disrupting internal processes.

We offer evolutionary and corrective maintenance services, as well as continuous monitoring of performance and security levels. This allows the organization to keep solutions always updated and aligned with new regulations and guidelines.

Unlike open, general-purpose artificial intelligence systems, mAgpIe operates within a fully closed, proprietary ecosystem. This means that the information, documents, and texts uploaded for training remain securely contained within your organization’s protected environment. mAgpIe does not sell, share, or allow third parties to analyze your data to train public models. Everything you provide remains protected, secure, and exclusively yours.

No. mAgpIe is a specialized information assistant, not an unrestricted system. The AI responds exclusively on the basis of the approved knowledge base including documents, PDFs, and materials supplied by the client. If information is not included within the defined information scope, the assistant will not make up an answer. In addition, to ensure the highest level of accuracy and transparency, every response includes precise citations to the sources used.

mAgpIe integrates flexibly wherever it is needed. It can be added to your website as a chatbot to guide users and answer FAQs, or connected to corporate CRMs and databases to automate reports, templates, and email routing. It can also be integrated into dashboard solutions to support the administrative work of secretarial teams and managers, as well as into physical interactive kiosks to welcome visitors on site through voice assistance and reduce waiting times.